I vividly remember the train ride back home from Downtown on the unseasonably warm day in September. My colleagues and I were excitedly chattering away the entire ride home. The conversation was around our morning activity. We were returning from a morning’s session of helping a diverse group of nonprofits solve their strategic IT problems; […]

If you want to learn something about employee engagement,  it’s useful to consider Chicago Cubs fans for a moment. Chicago Cubs fans aren’t world famous because they go to baseball games on pleasant days for a few late afternoon innings. No, Cubs fans are world famous because they show up in every kind of crazy […]

If you are asked to describe your leadership approach, you might think of yourself as typically possessing one style. But we often find ourselves using multiple styles based on the circumstances surrounding us. One of my favorite categorizations is from the Wall Street journal, which defines the following styles: Visionary, Coaching, Affiliative, Democratic, Pace setting […]

Employee engagement has been a buzzword in leadership circles for years. It is indeed a worthwhile quest for companies And why not? Engaged employees result in higher productivity, profitability, lower turn-over rate, lower safety incidents and so on  So it is no surprise that companies have been chasing the elusive employee engagement mirage in several […]

Let’s face it: Millennials are different. As such, their onboarding process should be different and very unlike the onboarding process experienced by Gen Xrs and Boomers. In fact, the very first weeks of a Millennial’s employment will largely determine their career trajectory within your organization. A 2014 Bentley University Study revealed that the majority of […]

Once upon a time… is a fairy tale phrase that applies to many of our business and people practices. Once people came to work at 8am, clocked in and executed all day on what their manager told them. Then they clocked out at 5pm and went home. Today’s work environment is populated by digital natives […]

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Last week I conducted a Leadership Development workshop for a large Fortune 500 company on the East Coast. The workshop centered on the very hot topic of how to successfully engage a sales force and reap the benefits of that engagement. The sales managers and salespeople attending the event left on a real high, fully […]

Why is it important to start engaging early? There is ample research available to prove first impressions makes a substantial impact when it comes to joining a new organization. About 60 percent of new employees decide in their very first month whether they like their company and want to stay long term. We can’t emphasize […]

In the world of social media strategies and strong PR, building a brand has become easier and efficient; but a smart CEO knows that there’s no better PR than an engaged employee. Happy and loyal employees are the best resources for brightening your brand value. They know your brand like no one else. Therefore, they […]